Privacy Policy

Welcome to Fosun’s official website!


This privacy policy (“Privacy Policy”) applies to personal information collected by Fosun International Limited ("Fosun" or "we") through www.fosun.com ("this website") or provided directly by users. It does not include or apply to the processing of personal information by any websites owned or operated by any third party linked via this website. If you use products or services provided by a third party (whether it is an affiliate of Fosun or not), please read the corresponding privacy policy of the product or service to understand how relevant personal information is processed.


Protection of user privacy is not only a requirement of laws and regulations, but also an embodiment of Fosun’s deep-seated values. Fosun profoundly acknowledges the significance of personal information to each and every user, and will take the appropriate measures, as required by applicable laws and regulations, to ensure, to the extent possible, the security of users’ personal information. This Privacy Policy explains how Fosun collect, use, share, store and protect your personal information. Please read this Privacy Policy carefully and thoroughly before browsing and using this website and using Fosun’s products and services. If you do not agree to the processing of your personal information as described in this Privacy Policy, please do not provide your information voluntarily or upon request, and refrain from using this website. By continuing to use this website, you acknowledge our provisions regarding your personal information as described in this Privacy Policy.


1. How Does Fosun Collect and Use Your Personal Information?


When you use this website, we need/may need to collect and use your personal information for purposes including the following:


1. Information you provide to us. Fosun will only use the certain personal information, including name, contact number, email address, company name, position, as well as the text and questions that you provide to us through “IR Contact” or "Reports & Complaints” webpage on this website and the contact details specified in this Privacy Policy, within the scope of your contact or reports and complaints, such as responding to your enquiries, verifying your report information, or providing solutions to your customer complaints, and will not use such information for other purposes.


2. Information collected during your use of this website. In order to optimize the access experience and webpage functions, conduct statistics on website usage, and prevent and detect behaviors that undermine network security, when you use this website, we will record your browser and device information, including but not limited to your IP address, browser type, language used, access date and time, software and hardware feature information, etc.


2. How Does Fosun Share, Transfer and Disclose Your Personal Information?


(1) Sharing

We will not share your personal information with other companies, organizations and individuals, except in the following situations:

1. When explicit consent has been obtained;

2. When it is required by law: we will share your personal information when required by law or at the request of relevant government authorities;

3. Your personal information will be shared with our affiliates in order to respond to your reports and complaints, handle your enquiries, or reply to your questions, but we will only share necessary personal information for the purposes stated in this Privacy Policy.


(2) Transfer

We will not transfer your personal information to other companies, organizations and individuals, except in the following situations:

1. When explicit consent has been obtained;

2. In the case of a merger, acquisition or liquidation, when transfer of personal information is necessary, we will continue to require the new company or organization that holds your personal information to remain compliant to this Policy, or we will require the company or organization to obtain your explicit consent again.


(3) Disclosure

We will only publicly disclose your personal information in the following situations:

1. We may publicly disclose your personal information when explicit consent has been obtained or when you voluntarily choose to do so;

2. Disclosure required by law: We may publicly disclose your personal information in the event of a legal, administrative or judicial proceeding and/or litigation; or at the request of a relevant government authority.


3. How Will Fosun Store and Protect Your Personal Information?


1. Personal information collected will be stored on servers located in the People's Republic of China ("China”), and your personal information will only be stored for as long as necessary to fulfill the purposes stated in this Privacy Policy, unless there are mandatory retention periods required by laws, regulations or regulatory authorities.

2. We have adopted reasonable and feasible security measures that comply with industry standards to protect your personal information and prevent your personal information from unauthorized access, disclosure, use, modification, damage or loss.

3. In the event of a personal information security breach, we will, as required by laws and regulations, promptly inform you through accessible contact details or public announcements the circumstances and possible impact of the security breach, the measures we have taken or will take, the recommendations you may adopt to prevent and mitigate the risks, and the remedial measures you may have recourse to. We will also act in accordance with the requirements of relevant government authorities, and take initiative in reporting the remedial actions taken to address the personal information security breach.


4. Your Rights


In accordance with the requirements of laws and regulations, you have the right to know and make decisions about the processing of your personal information, and you have the right to review, copy, amend, supplement or request the deletion of your personal information. For any rights requests regarding personal information, please contact us through the contact details provided in this Privacy Policy. We will respond to and follow up your requests in a timely manner and in compliance with legal and regulatory requirements.


5. Protection of Minors


This website does not provide services to minors and will not intentionally or actively collect personal information from minors.

If you are a minor, we recommend that you ask your parent or legal guardian to read this Policy carefully. We also recommend that you obtain the permission of your parent or legal guardian to use our services and to give out personal information. If you are a parent or legal guardian of a minor and wish to withdraw your consent or request us to delete relevant information voluntarily provided by the minor, please contact us through the contact details provided in this Privacy Policy, and we will respond to the relevant request in a timely manner.


6. Scope of Policy


The personal information collected and generated by Fosun through its operations in the People’s Republic of China (“China”) is stored and processed in China. We will ensure that your personal information is sufficiently protected in accordance with China's laws and regulations on privacy and personal information protection, and this Policy. Fosun also complies with applicable privacy laws around the world, including the General Data Protection Regulation (GDPR), and ensures that business conducted worldwide complies with and applies local legal and regulatory requirements.


7. Policy Updates


We may make adjustments or changes to this Policy in due course. Any updates to this Policy will be posted on the Privacy Policy webpage of Fosun’s official website with the updated time. We recommend that you visit this page regularly for Fosun’s latest policy updates on personal information processing.


8. Contact Us


Your opinion matters to us.

If you have any questions, comments or suggestions regarding this Policy, or if you have become aware of a personal information breach, please contact us through Fosun’s official customer complaint channels:

Customer complaint website: https://cgo-feedback-ui.fosun.com

Customer complaint email:groupcst@fosun.com


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