Welcome to Fosun's official website!

This privacy policy applies to personal information collected by Fosun International Limited ("Fosun" or "we") through www.fosun.com ("this website") or provided directly by users. It does not include or apply to the processing of personal information by any websites owned or operated by any third party linked via this website. If you use products or services provided by a third party (whether it is an affiliate of Fosun or not), please read the corresponding privacy policy of the product or service to understand how relevant personal information is processed.

Protection of user privacy is not only a requirement of laws and regulations, but also an embodiment of Fosun's values. Fosun profoundly acknowledges the significance of personal information to each and every user, and will take the appropriate measures, as required by applicable laws and regulations, to ensure, to the extent possible, the security of users' personal information. This Privacy Policy explains how Fosun collect, use, share, store and protect your personal information. Please read this Privacy Policy carefully and thoroughly before browsing and using this website and using Fosun's products and services. If you do not agree to the processing of your personal information as described in this Privacy Policy, please do not provide your information voluntarily or upon request, and refrain from using this website. By continuing to use this website, you acknowledge our provisions regarding your personal information as described in this Privacy Policy.

We formulate this policy for the purpose of helping you understand the following contents:

1.In what way does Fosun collect and use your personal information

2.In what way does Fosun share, transfer and disclose your personal information

3.In what way does Fosun retain and protect your personal information

4.Your rights regarding the handling of your personal information

5.Protection of the minors

6.Applicability of laws

7.Updating of policies

8.Contact and complaints

I.In what way dowecollect and use your personal information

Personal information refers to various information regarding an identified or identifiable natural person recorded in digital or other forms excluding information processed in anonymous form. When you use this website, we may collect and use your personal information. The kinds of information specifically collected vary with the way you interact with us. We will only collect and use your personal information for the purposes mentioned in this privacy policy. The personal information we may collect includes:

1. Information you provide to us.

Fosun will only use the certain personal information, including name, contact number, email address, company name, position, as well as the text and questions that you provide to us through “IR Contact” or "Reports & Complaints” webpage on this website and the contact details specified in this Privacy Policy, within the scope of your contact or reports and complaints, such as responding to your enquiries, verifying your report information, or providing solutions to your customer complaints, and will not use such information for other purposes.

2. Information collected during your use of this website.

In order to enhance your experience of visit and webpage functions; conduct statistics on how you use website in the visit, and prevent and detect behaviours which threaten cybersecurity, etc, we will record information about your browser and device including but not limited to your IP address, type of browser, language used, date and time of visit, and software/hardware information and features when you visit our website. Such information will only be used for ensuring reliable, safe and stable operation of products or services and enhancing products or services, etc.

II.In what waydo wedisclose your personal information

Generally, we do not disclose your personal information externally except under the following circumstances:

1.With explicit consent obtained from you;

2.We may provide your personal information externally or publicly disclose the same if required by the applicable laws and regulations or in response to mandatory requirements of legal proceedings or regulatory agency of the government;

3.Under such circumstancesas responding to your reports or complaints, handling your inquiries or helping you solve your issues, we may share your personal information with an affiliated party but only confined to the necessary personal information and we will be bound by the purposes stated in this privacy policy;

4.If transfer of personal information is involved in the case of merging, acquisition or bankruptcy and liquidation, we will notify you of it and require the company or organization which hold your personal information in place of us to continue being bound by this policy, otherwise we shall require such company or organization to obtain your authorization and consent.

III.In what waydo weretain and protect your personal information

1.For your personal information which we have collected, appropriate physical, management and technical protection measures will be taken to protect your personal information from unauthorized access, disclosure, use, modification, damage or loss.We only retain your personal information for the period necessary for fulfilling the purposes mentioned in this privacy policy unless mandatory retention period is imposed by the laws, regulations or regulatory agency.

2.We have taken reasonable and feasible safety measures up to the industrial standards to protect your personal information and prevent them from being unauthorized accessed, disclosed, used, modified, damaged or lost.

3.In case of personal information safety incident, we will promptly notify you through ways which you can be reached or an announcement as required by the laws and regulations. You will be notified of: basic situation of the safety incident and its possible impact, the responsive measures we have taken or will take, advice you how to personally take precautions and minimize the risks, and remedial measures we take for you. Besides, we will voluntarily report to the regulatory agency of the government as required when handling the personal information safety incident.

IV.Your rights regarding the handling of your personal information

In accordance with the requirements of laws and regulations, you have the right to know and make decisions about the processing of your personal information, and you have the right to review, copy, amend, supplement or request the deletion of your personal information. For any rights requests regarding personal information, please contact us through the contact details provided in this Privacy Policy. We will respond to and follow up your requests in a timely manner and in compliance with legal and regulatory requirements.

In order to ensure safety, you may need to make a request in writing. We will verify your identity pursuant to the local laws and refuse to handle the request if we have reasonable reasons to believe that such request is fraudulent, infeasible or hazardous to other persons' privacy.

When we process your personal information, for which you had granted consent, as required by the applicable laws, you still have the right to withdraw your consent any time, but your withdrawing the consent does not affect the legality and effectiveness of our pre-withdrawal processing your personal data under your consent, and does not affect our processing your personal data on other appropriate and proper bases.

V.Protection of the minors

This website is mainly for adults and will not deliberately or voluntarily collect information from the minors.

If you are a minor, please ask your parents or guardian to read this privacy policy carefully and use our services or provide information to us on the premises that consent from your parents or guardian had been obtained. If you are the parents or guardian of the minor and want to withdraw the consent or request us to delete the information which the minor voluntarily provided us, please contact us according to the contact details provided in this privacy policy, we will respond to the request promptly.

VI. Applicability of law

Fosun will ensure that the PRC laws and regulations on personal data protection and provisions of this privacy policy provide sufficient protection for your personal data. Fosun also observes the applicable privacy laws of all countries and ensures all related businesses carried out in all parts of the world observe the local laws and regulations.

VII. Updating of policy

We reserve the right to adjust or update this policy as appropriate. Any updating of this policy will be posted on the privacy policy webpage of this website with the date of updating specified. We advise you to visit the webpage from time to time so as to understand Fosun's latest policy on the handling of personal data.

VIII. Contact and complaints

Your opinions are very important to us.

If you have any inquiries, opinions or suggestions for this policy or are aware that your personal information may have been disclosed, you may contact us through Fosun's official contact and complaint channels for customers. Generally, we will reply within fifteen working days.

Website for customers' complaints:https://cgo-feedback-ui.fosun.com

Mailbox for customers' complaints:groupcst@fosun.com

Last updated on: October 2024